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Privacy Policy for Barnett's Garage

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Effective Date: Aug 27 2024

Barnett's Garage is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services, whether online or offline. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

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1. Information We Collect

We may collect the following types of information when you use our services:

  • Personal Information: Name, phone number, email address, home address, and any other personal information you provide when scheduling services or interacting with our staff.

  • Vehicle Information: Details about your vehicle, including make, model, year, VIN, and service history.

  • Payment Information: Credit or debit card details, billing information, and payment history when making transactions for services provided.

  • Website Usage Information: Information about your visit to our website, including IP address, browser type, access times, and pages visited.

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2. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide and manage our services, including vehicle towing, repair, diagnostics, and maintenance.

  • Customer Support: To respond to your inquiries, provide customer support, and resolve any issues related to our services.

  • Billing and Payment: To process your payments and manage transactions related to our services.

  • Communication: To send service-related communications such as appointment confirmations, reminders, and updates about services.

  • Marketing: To provide you with information about promotions, special offers, or services that may be of interest to you (you can opt out of marketing communications at any time).

  • Website Improvement: To analyze website usage and improve our online presence.

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3. How We Share Your Information

Barnett's Garage will not share your personal information with third parties except in the following situations:

  • Service Providers: We may share your information with trusted service providers who assist us in operating our business (e.g., payment processors, towing partners) and performing our services.

  • Legal Obligations: If required by law or legal process, we may disclose your information to authorities to comply with a legal obligation.

  • Business Transfers: In the event of a merger, sale, or transfer of assets, we may transfer your information as part of the business operations.

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4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These include maintaining secure systems and encrypting sensitive data. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.

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5. Your Rights

You have certain rights concerning your personal information, including:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request corrections to your personal information if it is inaccurate.

  • Deletion: You may request the deletion of your personal information, subject to our legal obligations to retain certain data.

  • Opt-Out: You can opt out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at the details provided below.

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6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your online experience. These technologies help us understand how users interact with our website and allow us to provide personalized services. You can control cookie preferences through your browser settings.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the effective date of the changes.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Barnett's Garage
Phone: (864) 585-6044
Email: Barnettsgaragellc@gmail.com
Address: 1449 Union St, Spartanburg, SC 29302

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